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zenGiver Support and FAQs

Safety and Security

Safety and Security

zenGOT Safety Procedure

Registering As A zenGiver

zenGOT Handy Work Essential Tools

What Are Some Important Things To Know And Common Issues?

Guide To The Application

The Interview: How To Register, Reschedule, And Attending The Interview

What Is The Orientation And How Do I Complete This Step?

Vetting: Personal Verification

For Cleaners

Cleaning Training

zenGOT Move Out/Move In Clean Checklist (Residence still occupied)

zenGOT Move Out/Move In Clean Checklist (Empty Residence)

Cleaning Kit

zenGOT Cleaning Checklist

Service Requests And Request Functions

What Are Instant Requests And How To Accept Open Jobs?

What Are Direct Requests And What Are Their Unique Requirements?

What If I Can't Make The Time That The Customer Has Suggested: Reschedule Requests

After The Service Has Been Completed

How Do I Connect With A Customer After A Service?

Resolving Issues Related To The Service

At The Service

How Do I Start And End A Booking?

What Should I Know When Entering The Service Location?

What Are The Expectations Of Me During The Service?

I Have Been Offered A Tip, Am I Allowed To Take It?

How Do I Expense A Customer For Reimbursement: The Expense Feature

What If I Run Into Issues During A Service?

zenGiver Information

zenGiver™ Code of Conduct and Deactivation Policy

How Do I Get Paid?

How Can I Create More Traffic To My Profile / How Can I Get More Jobs?

Do You Have A Referral Program?

Star zenGivers And Other Rewards And Perks

Benefits of Being a zenGiver

Payment Policy

What Are The Requirements and Expectations of zenGivers?

Tax Information

Who is an ideal zenGOT Service Provider?

Your zenGiver Account

How Do I Accept Available Tasks?

How Do I Deactivate My Account?

What Are Some Best Practices/Tips For A Great Profile?

What Do I Do Once I Have Accepted A Booking?

Adding a Banner Image

Adding Gallery Images

Customize Your zenGiver Services

Setting a Customized Work Schedule

Setting Your Service Areas

Technical Issues

Website Use on Modern Browsers

I Can't Enter Text Into A Form Or A Pop-up Won't Show: Refresh, Update Browser, Delete History And Cache

I Can't Log Into My Account

About zenGOT™

At zenGOT™, our mission is to make your life easier. Our user friendly platform lets you order on-demand home services (or "gift" services to a friend or loved one) - instantly. You can be at ease knowing we'll send trusted local service providers who have been fully vetted and qualified to take care of your needs. We've done the work - so you don't have to.

zenGOT is an A+ rated company with the Better Business Bureau. zenGOT is affiliated with FabJob.com and IAPCollege.com, which are also A+ rated companies.

Click for the BBB Business Review of this Services - General in North Vancouver BC

Contact Information

#220 Waterfront Business Center
145 Chadwick Court
North Vancouver, BC V7M 3K1

Customer Support: support@zengot.com
zenGiver™ Support: zengivers@zengot.com
Other Inquiries: info@zengot.com
Phone: 1-855-4ZENGOT

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zenGivers™

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  • How it Works - zenGiver™
  • Guidelines
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  • zenGOT Safety Procedure

Policies and Terms of Use

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