What Is My Role During The Service As A Customer?
We ask that you remain respectful to our amazing zenGivers and suggest responding to any questions your zenGiver may have, related to the service, which may improve your experience. Beyond that, sit back, relax and enjoy your freed up time! You are not required to supervise the zenGiver, assist the zenGiver or check-in on the zenGiver unless you so choose or if it was discussed beforehand.
Note: at no point should you and the zenGiver exchange cash for any reason. For more information about tipping click here and for more information about zenGiver paid expenses and reimbursement click here. If the zenGiver asks for cash for any reason, please kindly refuse and contact our support center if you need assistance.